Delivery & Service Plans (DSPs) – a tool for businesses to help reduce congestion on local streets


Delivery and Service Plans (DSPs) have the potential to mitigate potentially serious congestion issues across all street types from High Streets to residential roads but until now their use has been scant and their performance remains unknown. Many businesses, Borough Officers and Developers have not been briefed on the implementation of these plans or lack the experience to maximise the benefits they can deliver.  

The purpose of this project is to expand upon current guidance so site occupiers/ businesses can implement a DSP with ease and to develop a monitoring methodology so they (and the Borough Officer) can measure its success.

A copy of the current guidance can be downloaded here:

You can also use the DSP TOOLKIT TO CREATE AN ACTION PLAN

For more information please contact westtrans@ealing.gov.uk

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